As the year is drawing to an end, in fact, there are fewer than 50 days remaining in 2016, it is about time to formulate the strategies and the budget that will help us marketers...
The global enterprise search market generated revenues of more than $1.47 billion in 2012 and is expected to reach $8.90 billion by 2024, according to a new study by Grand View...
Capgemini, one of the world's largest consulting, technology and outsourcing companies announced that they signed a formal strategic partnership agreement with inQuba, a global...
Episerver has entered into an agreement to acquire Peerius, a provider of intelligent omnichannel personalization in the cloud, in an effort to create a comprehensive digital...
Between 2016 and 2020, U.S. mobile commerce sales are projected to grow nearly 260%, from $79 billion to $284 billion, according to a BI Intelligence report. However, every rose...
Whether it is a major platform selection and implementation or simply a refresh of an existing design or user interface, garnering the input, buy-in, and/or support of affected...
Lionbridge Technologies, Inc. today announced it has received a patent for its GeoFluent real-time translation solution that allows contact centers to provide consistent...
Marketo Inc, a cloud marketing solutions platform provider, announced its next-generation platform architecture Project Orion at the Marketing Nation Summit.
CMS-Connected participated as a Media Partner at the event and recorded the April episode with a live audience. Our hosts Tyler Pyburn and Scott Liewehr welcomed a panel of well...
Stephen R. Covey, educator, author and key note speaker, once said, “Always treat your employees exactly as you want them to treat your customers.”
7:31
1 Apr 2016
In a recent article, Brent Summers, Director of Content Marketing for Segment, stated Customer Experience is quickly becoming the business battleground. Join Stephan and Scott as...
24:43
1 Apr 2016
Is meeting customer expectations a myth? Why are customer expectations rising? Do organizations gauge expectations through the voice-of-the-customer? Catch the conversation with...
8:27
1 Apr 2016
Scott Liewehr will explain how to measure customer experience in a formulaic way and what the role of marketing in customer expectations is. Tune in for the surprising results...
1:12:57
1 Apr 2016
Watch the full 60-min CMS-Connected Show including 5 News Stories, Featured Topic, Vendor Spotlight and CMS Insider with hosts Stephen Saber & Scott Liewehr and special guests...
The challenge is not to create more and more content. The real challenge is creating content that can inspire your audience to take action. Once you succeed in this, anything is...
Are you tired of guessing what motivates your customers, what type of content would be interesting for them or which areas to invest in moving forward? Then, you might be missing...
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