[3:22]
It was a gamble when Adobe decided to go all-in for cloud delivery of its products, but it’s paying off in terms of revenue and profit growth. First quarter numbers reported revenue of $1.38 billion, up 25% year-on-year.
[3:22]
As organizations look for better value from their enterprise content management solutions, they’re finding more cost effective ways of operating from cloud based file storage vendors.
[2:11]
Lionbridge Technologies, a provider of global content management, online marketing, translation, and application testing products, has announced the Lionbridge connector for Episerver Digital Experience Cloud.
[6:04]
Hippo believes they have the answer to a cohesive digital experience with their new 10.2 release. We welcome CMS-C News Contributor, Barb Mosher Zinck back to the show to discuss the "hybrid, integrated cross-channel strategy.”
[7:31]
In a recent article, Brent Summers, Director of Content Marketing for Segment, stated Customer Experience is quickly becoming the business battleground. Join Stephan and Scott as they discuss the hospitality industry and their loyalty programs.
[24:43]
Is meeting customer expectations a myth? Why are customer expectations rising? Do organizations gauge expectations through the voice-of-the-customer? Catch the conversation with special guests; Annette Franz & Stan Phelps.
[14:49]
Amy Martyn from Falcon-Software gives us her vendor review of the analytics platform, Mouseflow. She explains the functionality of their visitor recordings and heatmaps, and what partners and customers are saying about the platform.
[8:27]
Scott Liewehr will explain how to measure customer experience in a formulaic way and what the role of marketing in customer expectations is. Tune in for the surprising results from Forrester on their Customer Experience Index.
[1:12:57]
Watch the full 60-min CMS-Connected Show including 5 News Stories, Featured Topic, Vendor Spotlight and CMS Insider with hosts Stephen Saber & Scott Liewehr and special guests Annette Franz, Stan Phelps & Amy Martyn.