Along with my thoughts on customer experience and the biggest key takeaways, I will also share the exclusive commentary from leading industry experts that we were fortunate...
The era for customer loyalty in financial services is over and it’s now time for them to shift their focus to the customer experience. Customer experience is crucial when it...
Lithium just announced last week that they have merged with Spredfast, a digital customer engagement platform for global enterprises. By combining the two platforms, the...
Today Lithium Technologies released Lithium Messaging, allowing brands who already use their platform to connect with their customer through their preferred digital conversation...