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Why is No One Talking About the Employee Journey? - Full Show

Watch the full 60-min CMS-Connected Show recorded LIVE at Intranet Reloaded Boston 2016. Five shocking News Stories, insightful Featured Topic and in-depth CMS Insider with hosts Tyler Pyburn & Scott Liewehr and special guests Rachel Butts & Jeff Willinger.

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2/27/2016

SDL’s Plans to Shed Parts of its Suite

Scott Liewehr recently had the chance to speak with SDL’s interim CEO David Clayton, and discussed SDL’s major strategy shift. Find out which units are up for sale and what Scott's take is on SDL’s strategy shift.
4/1/2016

Change in Customer Experience Perception

Scott Liewehr will explain how to measure customer experience in a formulaic way and what the role of marketing in customer expectations is. Tune in for the surprising results from Forrester on their Customer Experience Index.