Industry Insights

Question Period With Live Studio Audience

Our highly engaged audience had listened intently and through a show of hands and the use of an innovative app,, their questions hit the stage to expand on the topics discussed as well as spark conversations all their own.

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Should eCommerce be Driving Your Customer Experience?

Amazon & eBay do not acquire business solely because of the price, it is because they offer a competitive advantage with the best customer experience... which begs the question – should you be building your digital strategy around the CMS or the eCommerce system?