Organizations offering a digital service in a manner not equal to all people is a form of implicit discrimination, even if it’s not intentional.
This is a topic I am covering with Stewart Maurer, Vice President of Marketing at Crownpeak as he goes through some surprising details on how disabilities are defined, the...
With one in five Americans having a disability many brands are overlooking the customer experience for this demographic. With all the medical and technology advancements today a...