As the WCM market has grown and evolved, the available technologies have grown and evolved right along with it. Customer needs have been both inspired by and set the standard for...
Wondering how to approach doing SEO for your ecommerce website? While there are hundreds of potential SEO and UX (user experience) considerations, not all of them are always...
Artificial intelligence is virtually powering every business today in one way or another. It will be a core element in modeling our societies and economies in the future. Helping...
Just this Monday, Adobe released some really big news. The company has reached a definite agreement to acquire Magento Commerce, a market-leading open commerce platform company...
Today brands often make the mistake of thinking that they can develop one message and run with it – translated or not – in every single region. They think of this as brand...
Perhaps one of the most widely used quotes from the famed show Mad Men is “if you don’t like what’s being said, change the conversation” but what if you like what’s being said...
The power of personalization is said to be either intrusive or seen as trapping you into a ‘filter bubble’ as some may say - Although, I have a different view and find...
Today, eCommerce and digital influences are 56% of in-store purchases, while eCommerce itself represents almost 10% of U.S. retail sales and that figure is growing by nearly 15...
Last year we published an article called A Fair Review of the Top .NET CMS Platforms, which seemed to resonate well with our readers so we decided to relaunch the article in 2018...
More Episerver executives to bring their thought leadership to the conversation, an expert on data security to weigh in on both the GDPR and the ways in which a person can best...
Recently Insite software just recently released a white paper discussing what the real components of Unified B2B eCommerce and discussed the true measures that makes a successful...
On Tuesday, Oracle announced their acquisition of Grapeshot, a platform built to help ensure ‘brand safety’ as well as contextual solutions targeting, RTB, ad-serving...
One of the things I always look forward to when attending an event in this industry is the keynote that kicks off the event on, usually the morning of that first day. Episerver...
On Monday, ProKarma, a global IT solutions company announced their definitive merger agreement with Lenati, a Seattle-based customer experience strategy consultancy.
It’s no surprise that we are hearing more and more about Blockchain in the news today, but if you’re asking yourself what it is, to keep it simple, Blockchain is a shared digital...
Today Lithium Technologies released Lithium Messaging, allowing brands who already use their platform to connect with their customer through their preferred digital conversation...
The Adobe Summit concluded last week and it is one of the world’s largest digital marketing events. Held in Vegas it attracted over 13,000 people. Since none of our team was able...
Hotjar, a privately owned and funded company that develops intuitive and disruptive research and optimization tools for web businesses, is the only all in one tool that can truly...
CloudCraze has announced their definite agreement to be acquired by Salesforce. Salesforce agreed to pay $6.5 billion in a cash and stock deal for business software company...
Customer churn is a common pain-point faced by many brands but thanks to the ability to create more actionable insight gleaned from customer data, brands are getting closer and...
Omar Akhtar, industry analyst at Altimeter, wrote a very comprehensive paper where he identifies four customer experience archetypes as well as an analysis of the specific...
Did you know, only 12% of the Fortune 500 from 1955 were still around in 2016 and more than 50% have disappeared since 2000? I didn’t know that either until I read a new study by...
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