InMoment surveyed 2,000 consumers and 1,000 brands in the U.S. to find out where both groups aligned or disconnected on various CX topics, including memorability, personalization...
This week, Episerver added two new enhancements to its next-generation content and commerce platform with the launch of Episerver Insight and a new Headless API to “help...
Despite the buzz around such personalization tools and algorithms, end consumers seem to have a different view on personalized experiences than what the tech industry has been...
Gartner published its first Magic Quadrant for Digital Experience Platforms. While the report has evolved from Gartner's Magic Quadrant for Horizontal Portals, there are...
Now that the Christmas and New Year's dust has settled and e-commerce trends and stats are always of great interest to our audience, I have cherry-picked the most interesting e...
Digital governance may turn into something liberating when it is implemented correctly and effectively. To find out how to make that happen, I reached out to the leading expert...
Sitecore customer stories from Sitecore Symposium 2017, featuring: Maria Corrales Director, Digital Marketing at Delaware North Companies, Jamie Saunders, Senior Marketing...
We wanted to have a deeper understanding of the headless CMS use cases. To that point, in this article, I will dive into a project for creating a visually focused and streamlined...
Sitecore just announced at its annual global user event, Sitecore Symposium 2017, which is currently taking place in the glamour of the heart of Las Vegas, that they rolled out a...
dotCMS, a provider of open source Java content management software, announced that its Board of Directors has appointed Ralph Miller as Chief Executive Officer. Miller was also...
Nearly one-third of organizations report that one hour of IT downtime costs them $1 million or more, according to a recent study conducted by San-Francisco based PagerDuty, a...
Considering securing more budget has always been a pressing challenge for marketing globally, working with smaller budgets doesn't mean marketers should settle for reduced...
Hootsuite, the Vancouver, British Columbia-based social media management platform announced an integration today with Adobe Creative Cloud and Adobe Stock. This move is...
While design thinking has the strongest adoption, meaning that many organizations closely embrace customer experience (CX) and user experiences (UX), innovation is still a work...
As your business evolves and grows, it becomes even more difficult to keep up with internal and external communications while still maintaining value-driven relationships with...
Success in content marketing isn’t luck or chance. It’s the result of a dedicated strategy, thinking outside the box, and perseverance.
Nobody knows that better than Robert...
Michael Seifert, stood at the helm of the Sitecore organization from the very beginning, but on July 1st, after much careful consideration, he passed the reigns to newly...
The most common struggle is collecting, analyzing, and acting on feedback. In other words, most businesses that primarily focus on customer experience haven’t quite figured out...
In the advent of technology, just like every single technology solution, Content Management Systems are becoming more and more robust so much so that today, these platforms are...
Crownpeak, the cloud-based Digital Experience Management (DXM) platform provider, acquired Evidon, a privacy compliance company. The acquisition is expected to complement...
It is that time of year again when Gartner migrates those little dots around. This article will not only discuss who’s in, who’s out, and who jumped from one category to another...
Branding encompasses all aspects of your business operations, including positioning and reputation. By implementing strong small business branding tactics, you stand to develop a...
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