Progress announced the availability of Progress DigitalFactory, the personalized digital transformation solution that allows developers, IT administrators and marketers teams to...
The global enterprise search market generated revenues of more than $1.47 billion in 2012 and is expected to reach $8.90 billion by 2024, according to a new study by Grand View...
3:27
30 Sep 2016
Sitecore debuted an upgrade to its flagship product — Sitecore Experience Platform 8.2, and while it's the most significant launch since 8.0, with many, many new features...
Capgemini, one of the world's largest consulting, technology and outsourcing companies announced that they signed a formal strategic partnership agreement with inQuba, a global...
Research by Aspect Software suggests that about 91% of customers want to pick up where they left off, from one channel to the next.
Episerver has entered into an agreement to acquire Peerius, a provider of intelligent omnichannel personalization in the cloud, in an effort to create a comprehensive digital...
Between 2016 and 2020, U.S. mobile commerce sales are projected to grow nearly 260%, from $79 billion to $284 billion, according to a BI Intelligence report. However, every rose...
Falcon-Software Company, Inc, web content management and e-commerce solutions provider for mid-market and enterprise-level clientele in a variety of business sectors across...
The latest blow to the retail industry came when Macy’s the department store
announced its plans to shutdown 100 more stores, which represent about 15% of the company’s total...
Lionbridge Technologies, Inc. today announced it has received a patent for its GeoFluent real-time translation solution that allows contact centers to provide consistent...
20:30
29 Jul 2016
Amazon & eBay do not acquire business solely because of the price, it is because they offer a competitive advantage with the best customer experience... which begs the question –...
1:07:35
29 Jul 2016
Watch the full 60-min CMS-Connected Show including 5 News Stories, Featured Topic, Vendor Spotlight and CMS Insider with hosts Tyler Pyburn; Scott Liewr.
23:41
1 Jul 2016
Recorded on location at the oldest ballpark in MLB ... the historic Fenway Park, our hosts welcomed Digital Governance Advisor & Author, Lisa Welchman to discuss content chaos...
1:10:06
1 Jul 2016
Watch the full 60-min CMS-Connected Show including 5 News Stories, Featured Topic, Vendor Spotlight and CMS Insider with hosts Tyler Pyburn & Scott Liewehr and special guest Lisa...
2:31
1 Jun 2016
Coveo just rolled out a new Sitecore native search app - Coveo for Sitecore Pro Cloud Edition and a new version of its native, on-premise Sitecore integration, Coveo for Sitecore...
Historically known as portal software, Liferay has tilted into the digital experience market with its new DXP - Digital Experience Platform.
3:03
30 Apr 2016
It's the age of the customer and HP is dumping its customer experience software. Palo Alto based HP struck a deal with Ontario-based OpenText to divest its CX assets for $170...
Stephen R. Covey, educator, author and key note speaker, once said, “Always treat your employees exactly as you want them to treat your customers.”
7:31
1 Apr 2016
In a recent article, Brent Summers, Director of Content Marketing for Segment, stated Customer Experience is quickly becoming the business battleground. Join Stephan and Scott as...
24:43
1 Apr 2016
Is meeting customer expectations a myth? Why are customer expectations rising? Do organizations gauge expectations through the voice-of-the-customer? Catch the conversation with...
8:27
1 Apr 2016
Scott Liewehr will explain how to measure customer experience in a formulaic way and what the role of marketing in customer expectations is. Tune in for the surprising results...
1:12:57
1 Apr 2016
Watch the full 60-min CMS-Connected Show including 5 News Stories, Featured Topic, Vendor Spotlight and CMS Insider with hosts Stephen Saber & Scott Liewehr and special guests...
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