WordPress.com’s Parent Company Announces Happy Tools, a New Suite of Products for the Future of Work
Happy Schedule, our first offering, will help distributed teams manage employee schedules and customer support.
Distributed teams, different geographies, and complex dynamics are redefining the modern workday. Soon, “job perks” like flexible hours and work-from-anywhere will become table-stakes benefits that every company needs to offer to stay competitive.
WordPress.com’s parent company Automattic has long been ahead of this curve, growing a global software company of more than 850 people across 68 countries with no central office. Along the way, we’ve found that many business products are still locked into old assumptions about how a company runs, so we had to build our own internal tools to work the way we want. Now, we’re making these tools available to like-minded companies who need a better way to work.
Today Automattic is announcing Happy Tools, a suite of products for the future of work. Each product in Happy Tools has been used internally at Automattic to grow our company.
The suite is launching with Happy Schedule, a new take on workforce management. Designed to handle the complexities that come up when business goals are planned around real-world schedules, it helps you treat your employees like humans instead of resources. Using Happy Schedule, Automattic is able to plan 24/7 customer support while offering flexible working hours to our 300+ Happiness Engineers spanning many timezones.
Happy Schedule is just the start. Over the coming years Automattic will release more of its internal applications into Happy Tools, with smart integrations between the products that make them even better when used together.
We hope that by offering Happy Tools, even more forward-thinking companies will be able to move to a new way of working with customer support, internal communication, and people-management.
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