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Oracle AI Powers Future of Customer Experience Management

New Oracle CX Cloud melds artificial intelligence, advanced data analytics, innovative search, voice, and video


Oracle today (CHICAGO, April 10, 2018) announced a series of new innovations that help marketing, sales, commerce, and customer service professionals meet the rapidly changing expectations of today's empowered customers. The latest updates to the Oracle Customer Experience (CX) Cloud Suite support the connected digital enterprise by introducing new artificial intelligence based applications, data analytics solutions, and innovative search, voice, and video capabilities.

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New Oracle Marketing Cloud Analytics Blast through Data Silos and Enable Pinpoint Targeting

 Adding Infinity analytics and CX Audience to Oracle Marketing Cloud boosts big data analytics and helps customers better pinpoint their audiences

CHICAGO, April 10, 2018 - To help organizations rethink how data is applied across the entire customer lifecycle, Oracle is completely transforming existing approaches to customer data analytics and audience segmentation. With the launch of Oracle Infinity and Oracle CX Audience, Oracle Marketing Cloud now enables marketers to build deeper, more profitable customer relationships by eliminating data silos and providing real-time insights into rich behavioral data.

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Oracle Makes it Easier for Brands to Keep their Best Customers Happy

Oracle Loyalty delivers highly personalized experiences to improve customer loyalty, advocacy and value

To help organizations build and retain loyal customers, Oracle today extended the Oracle Customer Experience (CX) Cloud Suite with the introduction of the most powerful and scalable loyalty platform in the cloud. Oracle Loyalty empowers customer experience professionals to engage and delight users with personalized loyalty programs spanning every phase of the customer lifecycle.

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Oracle Construction and Engineering Innovations Empower Smarter, More Successful Project Delivery

Oracle Industry Connect Event Highlights Partnerships, Technology Enhancements That Drive Digital Transformation and Intelligence for Customers​

Underscoring its focus on delivering transformational project delivery solutions across industries globally, Oracle Construction and Engineering today announced that it is showcasing several technology innovations this week at Oracle Industry Connect. These advancements stem from both the Oracle global business unit's product development vision and new relationships within the larger ecosystem of solution providers.

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New Oracle Health Sciences mHealth Connector Cloud Service Enables Digital Clinical Trials at Scale and Delivers New Level of Patient Centricity

Oracle Health Sciences today unveiled its new Oracle Health Sciences mHealth Connector Cloud Service, enabling clinical study teams to remotely collect e-Source data from patient sensors, wearables and apps for use in their clinical trials, while delivering a new level of patient engagement and centricity.

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New Oracle Banking APIs Help Banks Build Faster, Better Services

Packaged API solution provides more than 1,500 ready, functional APIs for payments, retail and corporate banking


Oracle Financial Services today announced the general availability of a new solution Oracle Banking APIs targeted at helping banks embarking on an Open Banking journey. Banks can take advantage of the ready to consume APIs to accelerate their initiatives to tap new opportunities presented by open banking and regulations like PSD2.

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Oracle Retail and Adyen Deliver Unified and Global Retail Consumer Payments

Adyen Becomes Oracle PartnerNetwork Gold Level Partner Extending Value of POS and Omnichannel Investments

Oracle today (NEW YORK, April 10, 2018) announced that it has awarded Adyen, the payment platform of choice for the world's leading companies, a Gold level member of Oracle PartnerNetwork (OPN). By attaining Gold Level membership, Oracle has recognized Adyen's ability to deliver complementary and unified payment gateways for the Oracle Retail Xstore solutions. With this relationship, Oracle and Adyen now offer a best in class, global consumer payments solution to their retail customers.

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Are Governments Providing Improved Digital Experiences During a Global Pandemic?