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Artificial Solutions Launches the World's First Conversational AI Platform that Enables Enterprises to Comply with GDPR

Teneo's data driven platform is designed to work in any configuration, providing clients with a flexible technology solution to secure data in the cloud or on-site

MOUNTAIN VIEW, Calif., April 5, 2018 /PRNewswire/ -- Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, human like interaction with technology announced today that its enterprise-strength NLI development and analytics platform called Teneo will be the first artificially intelligent conversational platform to provide strong data-control capabilities to help clients ensure their compliance with the EU's General Data Protection Regulation (GDPR). Teneo provides business users and developers the opportunity to collaborate on creating sophisticated natural language applications in record time without the need for specialist linguistic skills.

Due to come into full effect on May 25, 2018, and designed to protect the data and privacy of European citizens, this new regulation is applicable to any U.S. business that interacts with European citizens and will have a large-scale impact on how enterprises in the U.S. store and share customer data.  The data processes in the Teneo platform have been built to ensure Artificial Solutions' clients can comply with GDPR. 

"The challenge for enterprises is how to maximize the benefits of deploying advanced AI technologies within their business and remain within the requirements of data protection legislation which is continually being extended to afford data subjects more rights and increased protection. With Teneo, these organizations can implement advanced conversational AI applications across all platforms, devices and operating systems, and benefit from extensive data analysis, without contravening regulations such as the GDPR. This is achieved through Teneo's architecture and processing capabilities and can be further enhanced by being sited within customers own IT infrastructure, thus keeping security levels at their highest," says Andy Peart, Chief Strategy Officer at Artificial Solutions.

Teneo's unique conversational AI platform provides businesses with data ownership and the flexibility to self-host on site or use cloud hosting options that can be tailored to the most exacting security conditions, across multiple geographies and legal requirements. Additionally, the knowledge Teneo gathers is stored in one place which streamlines the querying and interpreting of conversational data, and allows for the easy identification of any personal data and delete it if needed. It is also possible to pseudonymize personal data to enable conversations still to be used for statistical analysis and data insight even when the information has been removed in accordance with the company's GDPR policy.

"Data is at the heart of conversational AI systems. Even when it's been anonymized it still holds a wealth of information that enterprises can learn from, and use to add value to the business. Teneo allows enterprises to maintain full ownership of the data whereas other providers get access to the data. In this scenario, businesses are potentially giving away this unique company data and insight to others who in the future may well become competitors," says Andy Peart.

Artificial Solutions U.S. headquarters is based in California with additional offices in Chicago. The Teneo platform is available to enterprises in the U.S. and globally.

About Artificial Solutions
Artificial Solutions® is the leading specialist in Natural Language Interaction (NLI), a form of Artificial Intelligence that allows people to converse with applications, websites and devices in free-format, natural language, using speech, text, touch or gesture.

Its enterprise-strength, conversational AI platform, Teneo®, allows business users and developers to collaborate on creating humanlike NLI applications that run across 35 languages, multiple platforms and channels, all in record time without the need for specialist linguistic skills.

Artificial Solutions' NLI technology makes it easy for enterprises to benefit from a wide range of natural language applications such as virtual assistants, conversational UIs and data insights. Its technology is deployed by hundreds of public and private sector organizations and used by millions of people. For more information visit

Contact: Kathy Osborne
BAM Communications 
C: (607)434-2065

SOURCE Artificial Solutions

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