There are several ways in which organizations can respond to today’s evolving customer expectations. From personalizing existing engagements across omnichannel platforms...
One cannot talk about WordPress without also talking about Automattic. Automattic is a globally renowned web development company best known for shaping the modern web era with...
Erika Jones & Stephen Medve discuss vendor & digital agency's responsibilities to customers. We also want to hear from you!
Invented at Facebook in 2012, and open-sourced in 2015, GraphQL describes itself as ‘a query language for your APIs’ and provides a way to not only use fewer network resources...
Bloomreach has recently announced that they have built a connector to the Salesforce AppExchange for their B2B search & merchandising tools. Salesforce users will now be able to...
In Part 2 of our 2019 Gartner Magic Quadrant for Web Content Management (WCM) Report, CMS-Connected reviews the Visionaries and Niche Vendors within the Gartner Report.
Gartner has recently released its annual 2019 Gartner Magic Quadrant for Web Content Management (WCM) Report. CMS-Connected once again reviews the Gartner Report on the best CMS....
Along with my thoughts on customer experience and the biggest key takeaways, I will also share the exclusive commentary from leading industry experts that we were fortunate...
Although machine learning has been around for a few years, it is now changing the way we optimize for search engines and is developing considerably. If you have a website or a...
Companies like SpaceX and Telesat are working towards moving into using low-earth-orbit (LEO) satellite constellations as the future of telecommunications as an answer to...
The concept of omnichannel was born out of a need to meet the ever-increasing demands of customers while offering the most seamless experience possible.
We all approach our relationships with the best of intentions. With that being said, when a website redesign goes wrong who is to blame? The vendor or the partner agency?
Contentstack, a pioneer in headless CMS, offers no-training-required content management tools as well as unique, turn-key integrations that empower marketers to work with best-in...
You’d be hard-pressed to find a company more committed to using the so-called public cloud than Capital One.
Building a successful eCommerce website from scratch is a very complex process that requires specific skills and resources. There are countless obstacles business owners have to...
Statistics show 48% of shoppers abandon a brand’s website and move on to the competitor due to poor customer experience (CX). And 89% of consumers quit shopping from ecommerce...
Shareholder derivative suits exist because corporate directors can’t always be trusted to put aside their own interests for the good of the corporation when board members are...
British Airways’ £183 million fine signals more than a definite end to the GDPR grace period; it illustrates the high price companies could now pay for poor data security.
Personalized recommendations increase the chances of a visitor consuming more content than a generic recommendation by a whopping 60%.
To enable developers to build more engaging web and mobile applications, Kony, Inc., the fastest-growing, cloud-based digital application and low-code platform solutions company,...
The Linux Foundation, the nonprofit organization enabling mass innovation through open source, today announced that the OpenPOWER Foundation will become a project hosted at The...
Content is becoming one of the main ways businesses interact with their customers. Gone are the days that companies could regard content as a ‘nice to have’ on the side.
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