Statistics show 48% of shoppers abandon a brand’s website and move on to the competitor due to poor customer experience (CX). And 89% of consumers quit shopping from ecommerce...
Shareholder derivative suits exist because corporate directors can’t always be trusted to put aside their own interests for the good of the corporation when board members are...
British Airways’ £183 million fine signals more than a definite end to the GDPR grace period; it illustrates the high price companies could now pay for poor data security.
Personalized recommendations increase the chances of a visitor consuming more content than a generic recommendation by a whopping 60%.
To enable developers to build more engaging web and mobile applications, Kony, Inc., the fastest-growing, cloud-based digital application and low-code platform solutions company,...
The Linux Foundation, the nonprofit organization enabling mass innovation through open source, today announced that the OpenPOWER Foundation will become a project hosted at The...
Content is becoming one of the main ways businesses interact with their customers. Gone are the days that companies could regard content as a ‘nice to have’ on the side.
Last week, BloomReach announced the newest member of their executive team, Brian Walker. Brian will be stepping into the role of Chief Strategy Officer, a dual strategy and...
The term ‘data journalism’ has significantly evolved since it hit first the world of news media, then marketing, and now, the ever-popular domain of analytics. In today's modern...
Mark Barrenechea’s quote at OpenText™ Enterprise World in Toronto ought to be a wake-up call to legal professionals everywhere that legaltech and eDiscovery are no longer...
Image search (sometimes called reverse image search) is a tool, where given an image as a query, a duplicate or similar image is returned as a response. The technology driving...
There's no question smarter interfaces should be part of any enterprise's digital ambitions. Gartner predicts that by 2020, 100 million consumers will shop in augmented reality...
CMSC Media is proud to share our exclusive interviews with the leading digital experience platform (DXP) providers presented in the most recent Forrester Wave Report (Q3 2019)
We’ve got some incredibly exciting news to share in this update. Zero BS CRM has joined Automattic, the company behind WordPress.com.
When determining which digital properties will work best for your organization, it's important to keep scalability in mind. That way, you can keep pace with the rapidly changing...
It’s such a great movie. I love the scene where the bathtub falls through the floor, and Tom Hanks, in a moment of catharsis, just starts hysterically laughing.
Pivotal shares rose as much as 72% premarket Thursday after VMware said Wednesday it’s proceeding with an agreement to acquire all outstanding shares of Pivotal’s class A stock...
We all know that personal data is crucial for true customer nurturing. When we harness actionable insights from our customer, we do so with the intent to strengthen our...
The Internet of Things (IoT) is about much more than just connected devices. It’s a new landscape that allows for the creation of new products, services, and lines of business...
Implementing an intelligent site search like Cludo is valuable for websites. We interview Jennifer Nesbit, Manager of Customer Experience at Cludo, to discuss why search matters...
Recently, we had the chance to sit down with a few large customers of BloomReach, the popular digital experience platform (DXP).
Lucidworks, a leader in AI-powered search solutions, announced a $100 million investment from investors including Francisco Partners, a global technology-focused private equity...
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