The downfall of intranets can be attributed to many different factors, including a lack of governance and clear roles, strategic organizational misalignment, and poor...
We hear about it all the time – office politics, office drama, unhappy employees, and managers that struggle to get their job done because they’re stuck putting out fires all day
The adoption of video in enterprise organizations is skyrocketing as businesses expand across a global footprint, and video enables their employees to look into the eyes of their...
According to a LinkedIn survey, more than 91% of sales professionals say that they are using such technologies to shorten lengthy sales cycles, close bigger deals and grow their...
Most of us who have worked on an intranet or have worked at a company with an intranet consider this worthy yet often lacking resource as one of the banes of our terms of...
In the era of data, metrics, and a focus on tracking each activity, it’s easier than ever to see where inefficiencies exist. Advances in technology make it a no-brainer to assume...
Change management is essential in today's workplace. With the velocity of change in today’s world, the last thing you want is to unexpectantly log onto your work computer one...
Intranets have evolved well beyond the news and human resource repositories they once were. Today’s internal online resource – whether you call it an intranet, digital workspace,...
32% of employees in the U.S. are engaged. The numbers are even more depressing on worldwide where only 13% of employees working for an organization are engaged. Getting inspired...
This article will discuss one specific tool out of the technology stack that powers organizations with integrated sales processes from opportunity, upsell and quote management to...
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” As businesses and corporations move...
The adoption of video in enterprise organizations is skyrocketing as businesses expand across a global footprint, and video enables their employees to look into the eyes of their...
The National Basketball Association (NBA)
hosted its annual All-Star game February 19th in New Orleans, LA. All-Star weekend is packed with exciting pre-game activities...
Customer experience management (CEM) is quickly becoming a primary focus for companies looking to garner, gain, and keep market share. What many of these organizations are...
Communications departments are unique within the corporate structure. They have a seat at more tables than most – from executive level meetings to the front line employee...
I had reached my Mary Poppins moment – that moment when I knew my work was done and it was time to float off with my umbrella to new adventures.
Eric Berridge, CEO of Bluewolf, an IBM Company, has a new book out called "Customer Obsessed". I could not pass up an opportunity to read a book that looks at how organizations...
Lately, Slack, a business-focused messaging platform provider, has consistently been in the news. Slack announced that it reached out over 4 million daily active users (DAU), 5.8...
Employee engagement has become big business as organizations fight to attract, hire, and retain top talent. With between 70% and 80% of millennial employees categorizing...
Last fall, Jive co-founder Matt Tucker stepped down as that company's chief technology officer and in February, resigned from the board. Now, he is back in Portland with a new...
Whether it is a major platform selection and implementation or simply a refresh of an existing design or user interface, garnering the input, buy-in, and/or support of affected...
24:13
30 Apr 2016
Employee journey mapping is every bit as important as customer journey mapping and needs to be focused on before you can get the customer journey right. Follow along as our...
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