How we shop and interact has completely changed in the past decade. Yet the entire customer revolution is still only in its infancy. What will the customer experience look like...
There’s been a lot of chatter about California passing a new law on June, 28th 2018 called the “California Consumer Privacy Act, A.B. 375”, but with this introduction of the new...
Insite Software provides digital commerce solutions designed specifically for manufacturers and distributors. Founded in 2004 they have been busy perfecting their commerce...
OpenText, a global leader in Enterprise Information Management (EIM), announced the availability of OpenText Extended ECM Enabler for Microsoft Dynamics 365 for Customer Service.
Zentail Raises $5M Series A from Initialized Capital to Make Ecommerce Simple. This funding will allow us to invest heavily in our core platform -- product information, inventory...
It's Time to Embrace Machine Translation Post-Editing? Many of us will already be familiar with the Project Management Iron Triangle: It’s also known as the “Triple Constraint...
During the inaugural B2BNext conference, Hill & Markes presented on how automation is changing their customer engagement. This article recaps the session from Chicago and...
Agility Kicks off Massive Transformation, Sells Entire Professional Services Division and Focuses 100% on its Cloud Platform
IBM has struck a deal to acquire the cloud software company Red Hat for $34 billion. IBM will pay $190 a share for the software company, which it described as the world's leading...
There is a long list of marketing platforms out there, and while many provide the same features, and others are specific in nature, in this post we explore the comparisons...
Millennials’ decades in the spotlight are coming to a close in the U.S. Gen Z is the new segment for rising brands and apps to capture loyalty. And Gen Z, unlike their millennial...
Accenture has acquired DAZ Systems, Inc., a provider of Oracle ERP Cloud services with broad experience and assets that help organizations deploy and integrate enterprise...
We don’t have to tell you that mobile is hot right now. But the dirty secret is that conversion is not. While mobile traffic continues to climb, mobile revenue continues to lag...
Coordinating projects is hard work. Not only does everyone need to be clear on overall goals, but people also need tasks assigned and project status kept up to date. The pain of...
The idea of programming a chatbot to start a conversation isn’t new, but marketers are getting smarter about how to use AI. With a dedicated approach, marketers can set bots like...
This article addresses the costs of a CMS you may not necessarily expect, but definitely add up. With an accurate budgeting plan in place there’s no reason why this project will...
In this month's podcast, Laura and I hopefully help shed some light on what it means when we combine artificial intelligence with a web content management system (WCM) and how it...
How one IBMer is building Watson and inspiring passion in technology for future generations. Ritika Gunnar has come a long way in her career at IBM, playing an integral role in...
Qadium, the first company to provide real-time discovery of customers' assets across the entire global Internet, introduced the first product for detection of malicious network...
Salsify, the only product experience management (PXM) platform that lets brands deliver compelling shopping experiences across every digital touchpoint, announced it is the first...
We think of augmented reality in terms of putting on wearable technology and adding extra information—even functionality—to the world around us.
Microservices is a hot new paradigm for commerce back end among many commerce practitioners. Many developers are experimenting with microservices and others are embracing them...
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